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Shipping Information

Once you make an order you need to get it safely

Shipping box with items inside Orders will be shipped within 5-7 business days unless unusual delays are encountered.

What are the shipping rates?

Shipping rates are a flat rate per item to cover the packaging materials and delivery fees. All products are wrapped and boxed to make sure they make it to you in the same condition as when it left our hands.

What is the return policy?

Items can be returned only if you contact us within 7 days of receiving the item. The item will have to be returned back to Dvorsky Art Prints in the original condition within 30 days. This means that the item must be in the original packaging, undamaged, clothing can not have been used or worn and must have original tags and package material with them. When shipping back goods it is important to be sure to carefully re-package appropriately so no damage will occur en route back to Dvorsky Art Prints. We do require that an item must be in new condition when it is received back to us in order to give a credit of an item(s). We will refund you the price of the product once the items are received back to us in new condition. The customer is responsible for the shipping costs back to Dvorsky Art Prints for the return except in the case of a product defect. Shipping charges are not refunded.

Order Cancellation Policy

To cancel an order you have placed with Dvorsky Art Prints you must contact us by email at sales@dvorskyartprints.com. Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information. Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping costs).

Out of Stock Policy

Most of the things on this site are limited in nature so once they are out of stock you're just out of luck. Currently there is nothing that will number more than 100. If there ever is such an item the restocking period is usually 2-3 weeks. Customers that order items that are on back order will be notified shortly of any order processing or shipping delays.

What payment methods are accepted?

We accept all major credit cards. You can also checkout through PayPal.

Our highest priority is our amazing customers, so if you are not happy with your purchase in any way, please contact us! If you have any other shipping and return questions, please feel free to let us know.